Confidentiality Policy

This section entitled “Privacy Policy” is intended to inform you about how the personal information you provide to us is processed, on our Site, in our hotels, or by any other means.

Domaine de la Roche Couloir and Domaines & évènements are committed to treating the data you entrust to us in a transparent, confidential and secure manner.

As part of the processing of your personal data, Domaine de la Roche Couloir and Domaines & évènements recognize the importance of ensuring the protection and security of your privacy and your personal data, and has established this “Privacy Policy” section in accordance with the most stringent criteria for the protection of personal data, as well as any applicable regulations, in particular law No. 2018-493 of June 20, 2018, and the General Data Protection Regulation (hereinafter “RGPD”), which came into force on May 25, 2018.

The way in which your personal data is processed and collected is applicable to all users of the Site and/or customers of Domaine de la Roche Couloir and Domaines & évènements. We invite you to read the content carefully. If you disagree with the process put in place by Domaine de la Roche Couloir and Domaines & évènements, please do not provide any personal information about yourself and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

This “Confidentiality Policy” section may be modified by Domaine de la Roche Couloir and Domaines & évènements at any time and without notice, in particular as a result of regulatory changes. The new section will apply from the date it is posted on the Site. By providing personal information after these changes have been made, you agree to the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the amended Data Protection Act of January 6, 1978, Domaines & Events informs you of the following points:

‍

Identity of the person responsible for the processing of personal data

The persons responsible for processing personal data are SAS Domaine de la Roche Couridor and SAS Domaines & Events.

Information collected and use of your personal data by Domains & Events

We only collect information that is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed (“data minimization”).

Your personal data may be collected on various occasions:

Consultation of our website

When you browse our Site, information may be recorded, or read, in your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) makes it possible to track the volume, type and configuration of traffic using our Site in order to develop its design and layout. The information collected also allows us to improve your customer experience by sending personalized offers in line with your needs.

Making contact

To contact our teams, we collect the following data from the contact form:

  • First and last name;
  • Company name;
  • phone number;
  • email address;

Cookies

Domaine de la Roche Couloir and Domaines & évènements as editors of the Website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile...) when you visit our Site.

Domaine de la Roche Couloir and Domaines & évènements use cookies to allow you to share content on social networks, to offer you advertising offers in accordance with your tastes and to know which pages of the site are visited and with what frequency.

For this we collect the following data:

  • The navigation path taken by a visitor to our website;
  • Duration of the visit to the Site or to the page;
  • The page from which the visitor leaves the Site;
  • The country, region or city from which/from which access took place;
  • device;
  • Recurring visitor or new visitor.

‍

Recipients of personal data

Alone Domaine de la Roche Couloir and Domaines & évènements are recipients of your personal information as well as its authorized employees of the sales and marketing departments, within the limits of their respective responsibilities and in compliance with this section.

Domaine de la Roche Couloir and Domaines & évènements do not sell, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that would have given them an injunction to do so.

Security of your personal data

By providing your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. Domaine de la Roche Couloir and Domaines & évènements use all technical and organizational security measures to ensure the protection of information concerning you, in accordance with regulations.

However, despite all these precautions, no data transmission over the Internet is completely secure. Consequently, any communication of your data will be carried out at your own risk and the responsibility of Domaine de la Roche Couloir and Domaines & évènements cannot be retained in the event of an intrusion by third parties for whom your information is not intended.

User rights

In application of law No. 2018-493 of 20 June 2018 relating to the protection of personal data and the RGPD, as a person concerned, you have certain rights, which can be exercised by sending an email to:

These rights are as follows:

1. Right to access and communicate your personal data

You have the right to get Domaine de la Roche Couloir and Domaines & évènements confirmation whether or not the personal data concerning you is being processed and, if applicable, the right to access your personal data.

On request, Domaines & évènements will provide you with a free copy of your personal data that is being processed. Providing additional copies requested may result in administrative fees.

2. Right to portability of your personal data

You have the right to receive your personal data that concerns you and provided to Domaine de la Roche Couloir and Domaines & évènements in a structured, commonly used and automatically readable format, and the right to transmit this data to another data controller.

3. Right to rectify your personal data

You have the right to ask Domaine de la Roche Couloir and Domaines & évènements to have your personal data corrected if they are not correct.

In case of correction of the data, Domaine de la Roche Couloir and Domaines & évènements undertake to communicate to each recipient to whom the corrected data has been transmitted.

4. Right to have your personal data deleted - “right to be forgotten”

You have the right to obtain by Domaine de la Roche Couloir and Domaines & évènements, the deletion of your personal data when one of the following reasons applies:

  • Your personal data is no longer necessary for the purposes for which it was collected or processed;
  • You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
  • You object to the processing based on the right to object and there is no legitimate interest justifying the processing;
  • In the event that your personal data is processed unlawfully;

Unless otherwise specified, Domaine de la Roche Couloir and Domaines & évènements are not obliged to delete your personal data insofar as the processing is necessary to fulfill a legal obligation to which Domaine de la Roche Couloir and Domaines & évènements are subject to or have the effect of declaring, exercising or defending a right in the event of any dispute.

In case of deletion of your personal data, Domaines & évènements notify each recipient/entity to whom the deleted data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

5. Right to object to the collection and processing of your personal data

The exercise of this right is only possible in one of the following two situations:

  • When the exercise of this right is based on legitimate reasons; or
  • When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

Response times

Any request relating to the communication, portability, correction, deletion, deletion, opposition to the processing of your personal data must be accompanied by a photocopy of a signed valid identity document and mention the address at which Domaines & Events can contact the applicant.

Domaine de la Roche Couloir and Domains & events undertake to respond to your request for access, correction or opposition or any other request for additional information within a reasonable period of time, which may not exceed 1 month from the receipt of your request.

Personal data breaches

In the event of a breach of your personal data, Domaine de la Roche Couloir and Domaines & évènements undertake to notify it to the CNIL under the conditions prescribed by the RGPD.

If you consider that Domaine de la Roche Couloir and Domaines & évènements do not comply with its obligations with respect to your personal data, you can file a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet